Reelraiment
Frequently Asked Questions
Everything you need to know about our gear, orders, and brand. Can't find what you're looking for? Reach out to us directly.
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📦 Orders & Shipping
Standard Shipping: 5–7 business days
Expedited Shipping: 2–3 business days
Overnight: Next business day (order before 12pm EST)
Orders are processed within 1–2 business days. You'll receive a tracking number as soon as your order ships.
Expedited Shipping: 2–3 business days
Overnight: Next business day (order before 12pm EST)
Orders are processed within 1–2 business days. You'll receive a tracking number as soon as your order ships.
Yes! We offer free standard shipping on all US orders over $75. Orders under $75 have a flat shipping rate applied at checkout. International orders may have different thresholds — check at checkout for your region.
Yes, we ship worldwide! International shipping times are typically 7–21 business days depending on your location and customs processing. Please note that international orders may be subject to customs fees, duties, and taxes which are the responsibility of the customer.
Once your order ships, you'll receive a confirmation email with a tracking number. You can track your package directly through that link or visit your carrier's website. If you haven't received a tracking email within 3 business days of ordering, check your spam folder or contact us.
We process orders quickly, so changes need to be made within 1 hour of placing your order. Contact us immediately at our support email and we'll do our best to help. Once an order has been fulfilled and shipped, we're unable to make changes or cancellations.
First, check around your property, with neighbors, or your building's mailroom. Carriers sometimes mark packages as delivered slightly early. If you still can't locate your package after 48 hours:
- Contact your local post office or carrier with your tracking number
- File a missing package claim with the carrier
- Reach out to our support team and we'll investigate further
🔄 Returns & Exchanges
We accept returns within 30 days of delivery on unworn, unwashed items with original tags attached. Items must be in their original condition. Sale items and final sale products are not eligible for return. To start a return, contact our support team with your order number.
We make size exchanges easy. Contact us within 30 days with your order number and the size you need. We'll send you a prepaid return label and ship your new size as soon as we receive your return. Exchanges are free on your first exchange per order.
Once we receive and inspect your return, refunds are processed within 3–5 business days. Depending on your bank or payment provider, it may take an additional 5–10 business days for the funds to appear in your account. You'll receive an email confirmation once your refund has been issued.
We're sorry about that! Please contact us within 7 days of receiving your order with:
- Your order number
- A photo of the damaged or incorrect item
- A brief description of the issue
👕 Products & Sizing
We have a full size guide available on our website covering tops, bottoms, outerwear, and headwear — with both inches and centimeters. If you're between sizes, we generally recommend sizing up for performance and fishing wear to allow full range of motion on the water.
Most Reelraiment pieces run true to size. Our performance fishing shirts are designed with a slightly relaxed fit for airflow and movement — if you prefer a fitted look, you can size down. Each product page includes specific fit notes to help you decide.
We use premium performance fabrics engineered for the water:
- UPF 50+ fabrics — block 98% of UV rays
- Moisture-wicking polyester — keeps you dry and cool
- 4-way stretch blends — full range of motion for casting
- Quick-dry technology — dries fast after water exposure
- Antimicrobial treatments — reduces odor on long fishing days
Absolutely. All Reelraiment gear is designed to perform in both freshwater and saltwater environments. We recommend rinsing your gear with fresh water after saltwater exposure to extend its lifespan. Our fabrics are salt-resistant and built for the harshest conditions on the water.
Some items are limited releases and may not be restocked. For core styles, we do restock regularly. Use the "Notify Me" button on the product page to get an email alert the moment your size is back in stock. You can also follow us on Instagram @reelraiment.official for restock announcements.
🎣 Brand & Ambassador
Reelraiment is a premium fishing and water sports apparel brand built by anglers, for anglers. We design performance gear that holds up on the water and looks good off it — from technical fishing shirts to lifestyle apparel for the fishing community.
We're always looking for passionate anglers, guides, and water sports athletes to join the Reelraiment team. To apply:
- Visit the Ambassador page on our website
- Fill out the application form with your details and social handles
- Tell us about your fishing background and community
Yes! We offer wholesale pricing for fishing guides, tackle shops, marinas, and fishing clubs. Contact us directly at our business email with your details and we'll send over our wholesale catalog and pricing structure.
We offer custom branding for fishing tournaments, clubs, and corporate groups on select styles. Minimum order quantities apply. Reach out to our team with your requirements — logo, quantity, and preferred style — and we'll get back to you with a quote.
Follow us on Instagram @reelraiment.official for new drops, team content, fishing inspiration, and behind-the-scenes. Tag us in your catches and gear shots — we feature our community regularly!
🧺 Care & Warranty
To keep your gear performing at its best:
- Machine wash cold on a gentle cycle
- Use a mild or sport detergent — no fabric softener
- Air dry or lay flat — avoid the tumble dryer
- Never bleach or dry clean
- After saltwater use, rinse with fresh water before washing
- Wash UPF items inside out to preserve coating
Our fabrics are colorfast and designed to maintain their vibrancy over time. To prevent fading: wash in cold water, avoid direct prolonged sunlight when storing, and wash dark and light items separately. Avoid bleach at all costs — it will damage the color and fabric performance.
Yes. All Reelraiment products come with a 6-month quality warranty against manufacturing defects including stitching failures, zipper defects, and fabric delamination under normal use. This does not cover wear and tear from regular use, accidental damage, or improper care. To make a warranty claim, contact us with your order number and photos of the defect.
With proper care, Reelraiment gear is built to last seasons — not just one fishing trip. Our performance fabrics are tested for durability under repeated wash cycles and UV exposure. Following the care instructions will significantly extend the life of your gear and maintain the technical properties like moisture-wicking and UPF protection.
Still have questions?
Our team is made up of real anglers. We're here to help — on and off the water.